Job Description

Job Responsibilities:

• Lead the recruitment and onboarding efforts for all new ISPs.
• Directly responsible for closing gaps in client’s network to reduce Locating and Buyouts.
• Set up and maintain service provider profiles as it relates to clients’ systems.
• Utilize Excel, reports provided, and other tools to manage and analyze data, and track recruitment metrics.
• Support the RSM (Regional Service Manager) with daily tasks and responsibilities.
• Support RSM with sending/receiving ISP agreements and rate adjustments.
• Maintain notes in databases/spreadsheets.
• Actively participates in team meetings and best practice sharing.
• Other duties as assigned.  

Skills:

• Ability to follow safety guidelines, practices, and procedures
• Proper use of personal protective equipment (PPE)
• Teamwork and communication skills to work effectively with helpers and supervisors
• Ability to read, understand, and interpret work orders and job control procedures
• Efficiency and accuracy in meeting production goals
• Basic knowledge of assembling, packaging, stacking, and labeling parts
• Attention to detail in separating scrap from usable parts
• Ability to operate presses, assist machine operators, and handle production equipment
• Organizational skills to maintain a clean, tidy, and safe work environment
• Awareness of surroundings and ability to report unsafe conditions

Education/Experience:

• College degree or technical training.
• Prior home warranty experience.
• Advanced conflict resolution skills, with attention to detail.
• 1 year experience in the Service Industries, to include: major appliances, consumer electronics, HVAC, plumbing, or, electrical

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